A day after information broke regarding a cyberattack on storage large Western Digital, the corporate has come ahead with extra particulars, together with affirmation that the attackers stole some knowledge from its techniques.

“Primarily based on the investigation so far, the Firm believes the unauthorized celebration obtained sure knowledge from its techniques and is working to grasp the character and scope of that knowledge,” a press launch from the SSD and storage large stated. 

In the intervening time it’s unknown if the stolen knowledge belongs to WD’s clients, workers, or another person fully. It is also not recognized precisely what kind of knowledge was stolen, and whether or not or not it may be used for identification theft. 

Steady disruption

The corporate did verify that the incident “could proceed to trigger disruption” to components of its enterprise operations – a doable symptom of a ransomware assault. 

It additionally stated it was “implementing proactive measures” to safe its enterprise, together with taking techniques and providers offline. 

As we beforehand reported, the login service for WD My Cloud House has been unavailable since final weekend, and though the corporate didn’t verify these two occasions are associated, it’s secure to take a position they’re.

As of Tuesday morning, the problem nonetheless appears unresolved, as Twitter customers are nonetheless claiming not accessing their knowledge. “@westerndigital how can we entry knowledge. There are vital recordsdata within the system and am at a loss and never capable of work for the previous two days. When this shall be set proper,” one consumer asks. 

WD’s My Cloud standing web page (opens in new tab) reveals the service as offline, with the next notification: “We’re presently experiencing a service interruption that’s stopping clients from accessing the My Cloud, My Cloud House, My Cloud House Duo, My Cloud OS 5, SanDisk ibi, SanDisk Ixpand Wi-fi Charger service. Our crew is working urgently to resolve the problem and restore entry as quickly as doable. We apologize for any inconvenience this may occasionally trigger and recognize your endurance.” 

TechRadar Professional has contacted WD for additional remark.

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