Home windows 11 customers (in addition to these on Home windows 10) have been experiencing weirdness round a irritating bug with printers, however the excellent news is that there’s now a repair.

The unhealthy information is that it’s not fairly a simple answer, as reasonably unusually, Microsoft requires the set up of a standalone troubleshooting utility with a purpose to facilitate repairs.

As we’ve beforehand reported, the issue is that PCs are getting the HP Sensible app put in once they haven’t acquired an HP printer related – or perhaps a printer in any respect, in some instances – and printers are being renamed as a particular HP LaserJet (no matter their mannequin).

Because of this, some performance is failing to work with affected printers, and there’s been numerous head scratching occurring (particularly for many who don’t have a printer in any respect, who’re apparently struggling by the hands of the Microsoft Print to PDF icon being renamed).

At any price, the repair is right here as famous, however you’ll need to obtain the aforementioned troubleshooting software from Microsoft and run it.

This can reverse any printer renaming which has taken place, and reinstate the right icons for printers, and uninstall the HP Sensible app if it shouldn’t have been put in.

You may try Microsoft’s assist web page for the complete directions on find out how to use the software right here.

Evaluation: Metadata difficulty confirmed

The idea behind this bug was that the printer weirdness was occurring due to incorrect metadata provided in a Home windows replace, which led to printers being wrongly recognized as an HP LaserJet.

Evidently thought was bang on because the software which brings within the repair is known as the ‘Microsoft Printer Metadata Troubleshooter.’

Usually, we’d anticipate the repair to be piped via through Home windows Replace, in order famous, it’s reasonably uncommon to need to undergo a separate obtain. It’s a barely clunky course of, briefly, however not less than it’s a repair, which was much-needed for some of us, as a result of in some instances, this bug might stop features past primary printing from working.

Through Tom’s {Hardware}

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