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Microsoft admits that HP isn’t to blame for a weird Windows 11 bug that messes with printers - Mobilemall

Microsoft admits that HP isn’t to blame for a weird Windows 11 bug that messes with printers

Microsoft admits that HP isn’t to blame for a weird Windows 11 bug that messes with printers

Some Home windows 11 (and 10) customers are experiencing buggy conduct referring to their printer, and Microsoft has simply acknowledged this concern, elaborating on it additional.

You could recall that we beforehand reported on the bug and the way it’s inflicting the HP Good app to be put in on PCs with out an HP printer – or certainly with no printer in any respect in some situations, inflicting a lot scratching of heads.

Really, the difficulty is considerably broader than the stealthy and undesirable set up of this HP app (from the Microsoft Retailer), as a result of in some circumstances, Home windows 11 is renaming linked printers as a particular HP mannequin (LaserJet M101-M106) and altering icons. Moreover, should you click on on such a renamed printer, you could get an error as follows: “No duties can be found for this web page.”

So, this can be a little bit of a thorny one to unpick, however at the very least Microsoft has given us info on what’s occurring right here (as Home windows Newest observed).

The software program big advises: “Our investigations point out that this concern isn’t brought on by an HP replace. Generally, it must be potential to make use of the [affected] printer as anticipated, together with queueing printing jobs, in addition to different options comparable to copy, scan, or fax.

“Printers on the gadget will proceed to make use of the anticipated drivers for printer operations. Nonetheless, this concern would possibly have an effect on associations with different manufacturer-supplied printer apps used to increase primary printer capabilities. If that is so, some or all of these prolonged features may not work.”

To sum up, then, this glitch shouldn’t have an effect on the overall operation of any errantly-renamed printer, however it may intrude with performance past the fundamentals, maybe.

Microsoft tells us an extra investigation is underway and that it’ll replace us when new information is accessible.

Evaluation: Metadata mix-up?

What’s happening right here? Nicely, the issue isn’t HP’s fault, so it have to be Microsoft’s concern and subsequently a wrinkle in Home windows 11 (and Home windows 10).

Home windows Newest places ahead a concept that appears cheap, specifically {that a} current Home windows replace used incorrect metadata referring to printers which is wrongly figuring out a linked printer as a particular HP mannequin (LaserJet M101-M106). After that has occurred, Home windows is then pulling the HP Good app from the Microsoft Retailer routinely because it thinks an HP printer is now on the system.

What concerning the HP Good app being put in on PCs the place a printer isn’t even linked? As Home windows Newest factors out, on certainly one of their computer systems, the Microsoft Print to PDF icon (current on all methods) was renamed because the aforementioned LaserJet, and therefore the app was downloaded. Presumably that is occurring to another people with out a printer, too.

Word that that is all theorizing, and we have to look ahead to Microsoft to remark earlier than we will ensure that’s what’s happening. The excellent news is that if so, presumably the repair gained’t be too troublesome to implement.

You may additionally like…

  • One of the best all-in-one printers round
  • Microsoft rolled out the final massive Home windows 11 replace earlier than Home windows 12
  • Don’t make these 5 massive errors when utilizing Home windows 11


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