Microsoft has confirmed some 32-bit apps are having points when copying and saving recordsdata throughout completely different variations of Home windows.

The difficulty is affecting numerous widespread applications and Microsoft Workplace apps, together with the likes of Phrase and Excel, with customers discovering they can’t save their work and being confronted with “Doc not saved” error messages.

Microsoft says the problem is primarily affecting enterprise and enterprise customers, with shoppers and people utilizing Home windows units of their residence unlikely to be affected. 

Home windows copy points

“You may need intermittent points saving, or copying, or attaching recordsdata utilizing 32-bit apps that are giant deal with conscious and utilizing the CopyFile API,” the corporate stated in a assist web page outlining the issues.

“Home windows units usually tend to be affected by this problem when utilizing some business/enterprise safety software program which makes use of prolonged file attributes.”

Microsoft notes that each one its hottest Home windows builds are affected, together with Home windows 11, model 22H2; Home windows 10, model 22H2; Home windows 11, model 21H2; and Home windows 10, model 21H2.

There have been no reviews of File Explorer being affected by the copying problem, however Microsoft notes the CopyFile API utilized by numerous particular purposes could also be impacted. The corporate added that 64-bit apps should not affected by this problem, which additionally avoids apps which can be 32-bit and never giant deal with conscious.

Because it stands, Microsoft has solely been capable of launch a repair for Home windows 10 and Home windows 11 21H2, which is on the market through the Identified Difficulty Rollback system, including it’s engaged on a patch for different variations, and can present an replace quickly. 

The corporate says customers would possibly be capable of get across the problem just by trying to save lots of or copy once more. 

“Because the problem is intermittent, it’s prone to succeed on a subsequent strive,” Microsoft’s recommendation says.

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