Microsoft Outlook customers, together with these with a Hotmail electronic mail handle, who use the Gmail cellular app skilled a quick outage when Google and Outlook’s servers stopped speaking to one another.

Affected customers stopped receiving new emails on February 22, both experiencing an error web page or seeing outdated emails that weren’t up-to-date with their real-time inbox.

Within the meantime, Outlook continued to work on different apps and its browser portal, nevertheless customers with out the error message could not have realized that their inbox had stopped syncing.

Outlook outage in Gmail app

Whereas Outlook has its personal app, Gmail stays a well-liked cellular shopper for Android customers as a result of it comes pre-installed and may help a number of accounts, together with non-Google electronic mail suppliers. It’s additionally a agency favourite for a lot of Gmail account holders on different cellular platforms, like iOS, for its versatility and intuitive design.

Google’s standing web page (opens in new tab) first introduced that its crew was investigating experiences of “Gmail sync subject with Microsoft servers when utilizing IMAP.”

An outline of the difficulty reads: “Prospects accessing Outlook or Hotmail electronic mail accounts on Gmail software throughout all gadget platforms are unable to sync new messages.”

A number of updates later, the corporate introduced that it had teamed up with Microsoft’s engineers to resolve the difficulty, which apparently delivered outcomes, as a result of fewer than 12 hours later the difficulty was reported mounted.

It’s unclear what brought about the difficulty, however the patch was applied within the background as a result of as of at this time there have been no updates to the Gmail app on Android units for 2 weeks. An replace to the app on iOS was launched yesterday, nevertheless it’s possible not related to the outage that was largely a server mishap.

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