Home windows 11 and Home windows 10 customers are reportedly experiencing a puzzling state of affairs whereby an undesirable HP app is being put in on their methods with out their data.

Home windows Newest flagged up this relatively peculiar downside that affected the author’s PC, in addition to others in keeping with reviews.

The applying in query is HP Sensible, and we’re informed it’s being errantly put in from the Microsoft Retailer. It’s an app which permits for controlling HP printers or MFDs (multifunction units that additionally scan), and it’s being put in on non-HP PCs and likewise  these not related to an HP printer, which is fairly mystifying.

It isn’t clear why this set up is occurring, however there are reviews of it occurring on Home windows 11 23H2, 22H2, and Home windows 10 (on Reddit and elsewhere, in addition to from Home windows Newest).

Home windows Newest has been in contact with Microsoft about the issue, and the software program big mentioned it was conscious of those reviews, and can be in contact quickly to share additional particulars on the matter.

Evaluation: Not so good transfer

That is an odd one, for positive, nevertheless it appears Microsoft has an investigation underway and we’ll get the outcomes of that quickly sufficient. Keep tuned.

For those who’re inquisitive about whether or not you’ve been affected, you’ll be able to simply leap into the Begin menu and scroll all the way down to the ‘H’ part of the app record to see if HP Sensible is current. In that case, the remedy is straightforward sufficient – excellent click on on the entry for the app, and choose uninstall. (The app may be current below the ‘lately added’ part on the prime of the menu).

Whether or not the app may find yourself being put in once more after you take away it isn’t made clear. At any fee, we’d think about Microsoft may have the answer to this one earlier than lengthy.

It ought to be famous that previously there’ve been complaints of the HP Sensible app being put in on PCs when individuals have, for instance, taken their laptop to a buddy’s home and gone on a community that has an HP printer. In different phrases, Home windows detects the presence of the HP printer after which mechanically grabs the app. So maybe what’s occurring here’s a false detection of HP {hardware} triggering the set up, however we’re simply guessing right here.

Actually, there ought to by no means be a case the place software program is put in with out the person’s data, and there ought to at all times be a immediate to indicate what’s about to occur, and to examine that it’s okay to go forward with the set up.

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