Lengthy gone are the times when POS methods (opens in new tab) had been solely used for making gross sales. Immediately’s cloud POS methods are administration instruments that can be utilized to do every part from managing your stock and suppliers (opens in new tab) to monitoring the exercise of staff – whether or not it’s hours labored or gross sales made. 

Immediately, POS methods may even handle worker schedules and streamline HR and coaching, placing your whole important enterprise information and experiences when and the place you want them.

In the event that they’re used successfully, POS methods save money and time and have the potential to enhance the whole employees administration system. Let’s check out the most typical methods your POS system may also help handle employees.

1. POS methods supply simpler time monitoring

POS methods may also help precisely monitor when staff are working. Naturally, it is a crucial a part of correctly managing your staff. That is why outdated clocking out and in methods could be a gradual, irritating and time-consuming expertise for workers themselves.

Some POS methods (opens in new tab) supply an environment friendly and fast time monitoring answer, for each you and your staff. In lots of circumstances, POS software program permits staff to make use of a safe PIN when clocking in or out and may even create private profiles for staff. 

This lets each them and also you see what number of hours they’ve labored in a day, week, or month, thereby minimizing time fraud. Seeing because it’s estimated that point theft prices U.S. employers greater than $400 billion (opens in new tab) per yr in misplaced productiveness, that is essential. 

For companies that contain tipping, there are methods that gained’t let an worker clock out with out declaring their suggestions and/or performing a until rely, which may support in money administration functions. 

Whereas totally different POS time clocks will include totally different capabilities, it’s a function that may enormously profit your enterprise, as that is an environment friendly solution to streamline and consolidate a number of information right into a single system. 

For instance, a while clocks may combine with payroll and this automation can simplify calculations of who’s owed what once they work totally different roles – comparable to a hostess versus a waiter in a restaurant setting. And, lastly, a POS with timekeeping system may simplify payroll when staff work extra time at a distinct fee of pay.

2. Streamlined scheduling 

Some of the tedious components of managing staff is making out the schedule – that’s, if you happen to’re nonetheless doing it on paper or a whiteboard. With a contemporary POS system, you cannot solely monitor worker hours, however you may make on-the-fly updates and modifications within the system in a approach that fully streamlines the method. 

And, whereas it’s handy to arrange the instances your staff are scheduled to work for the following week, most POS methods additionally enable managers to just accept or reject time without work requests and shift trades. Some even have integrations that allow you to arrange a job listing and targets to your employees. Higher nonetheless, as a result of it’s cloud-based software program, you may entry it from wherever at any time, that means you may shortly and simply make last-minute modifications.

It’s additionally necessary to find out how many individuals you’ll want on the clock at any given time and, with the best information at your fingertips, this job turns into a lot simpler. Most fashionable POS options present information and experiences in your peak gross sales and busiest hours and you should use that data to determine what number of staff to carry on at any given time.

3. Improved buyer expertise and interplay 

One of many largest advantages of at present’s fashionable POS methods is the introduction of cell capabilities. As an alternative of getting to attend in line on the checkout, a cell POS system (opens in new tab) paves the best way for cell checkout, which additionally provides staff extra alternatives to work together with the purchasers. Workers can reply stock questions for a buyer and even full a transaction, thus streamlining the retail expertise.

In the event you don’t at present supply cell POS in your retailer, you’re going to quickly be within the minority. Retailers are shortly realizing the way it improves worker effectivity and effectiveness, which improves the underside line.

Certainly, mPOS transaction values are “predicted to exceed $1.9 trillion (opens in new tab) by 2024, up from $850 billion in 2019,” and in accordance with one survey (opens in new tab), “90% of respondents agree or strongly agree that mPOS is value efficient,” with 72% of shops surveyed accepting cell funds, in comparison with 51% in 2017.

4. Detailed worker exercise reporting 

POS information can reveal crucial insights about your enterprise – each the great and the dangerous. Whereas you desire to to have the ability to belief your employees 100% of the time, the very fact of the matter is that worker theft prices U.S. companies $50 billion yearly (opens in new tab). The primary line of defence in stopping this costly incident is a POS system with complete case administration reporting. 

Extra than simply inputting a begin and an finish money rely, fashionable POS methods can present complete experiences for until rely earlier than and after shift modifications and punctiliously doc cash-ins and cash-outs, amongst different issues involving safety. 

On the flip aspect, POS methods with detailed worker experiences are additionally the best solution to monitor efficiency so you may establish – and reward – prime staff. And, as many companies know, worker rewards and recognition can actually repay each for employers and their employees.  A latest examine (opens in new tab) discovered that 63% of staff who’re acknowledged are most unlikely to search for a brand new job, and 40% of employed People (opens in new tab) would put extra vitality into their work in the event that they had been acknowledged extra usually.

It is also potential to run experiences to seek out out who your prime and poorest performing staff are, which staff course of essentially the most gross sales, who’s working extra time and so forth. You’ll be able to then use all of this data, each to make strategic scheduling choices, reward excessive performers and supply additional coaching to spice up productiveness for workers who aren’t performing as effectively. 

5. Smoother worker coaching  

Final, however definitely not least is worker coaching (opens in new tab). You’ll be able to have the best worker on the planet stuffed with excessive morale and ambition, however with out correct POS coaching, they gained’t be capable of attain their full potential. When introducing a POS system into your retailer, it’s essential that you simply correctly prepare them on how the system works – and the way it advantages them and can make their job that a lot simpler.

The vast majority of cloud-based POS software program (opens in new tab) is particularly designed to be as simple to make use of as potential. Nevertheless, each system is totally different and would require a particular set of expertise that will take a while to accumulate. That’s why, when choosing a POS system, it’s necessary to consider the onboarding course of for each new and present staff. 

For instance, how troublesome will it’s to coach staff on this method? Does the interface embrace a coaching mode constructed proper into it? Are you supplied with complete coaching supplies? Will the seller supply on-site coaching and help?

The extra time you spend money on coaching your employees to make use of a brand new POS, the larger the chance that the transition will probably be easy and also you’ll reap all of the helpful rewards. 

Your POS system and worker administration  

From coaching staff to make use of the POS system itself to utilizing the POS system to handle your staff, it’s secure to say that this expertise is the spine of your enterprise. 

Together with monitoring stock and suppliers, it helps you handle your staffing ranges, worker hours and total gross sales efficiency. What’s extra, by optimizing your worker administration, you’re higher capable of streamline your enterprise – boosting not solely the shopper expertise, but in addition your backside line. 

Additional studying

In the event you’re searching for extra details about POS methods and the advantages they bring about, then take a look at our skilled guides to understanding the price of a POS system (opens in new tab), how to decide on one of the best POS system (opens in new tab) for your enterprise.