iCloud for Home windows app customers are reporting some pretty weird glitches with photograph and video content material when accessing the platform on a PC.

Quite a few complaints on the MacRumours discussion board (opens in new tab) element customers’ purported experiences of images and even movies of strangers showing of their library on the iCloud app for Home windows. Additionally, movies apparently shot with the iPhone 13 Professional and 14 Professional are glitched when synced with the platform, with clean screens and scan traces being all that stay.

The issue seems remoted to Home windows machines, and particularly with the iCloud for Home windows app, not the current iCloud Images integration with Home windows 11. It additionally appears to be a difficulty associated to Apple’s servers quite than an issue on Microsoft’s finish.

Underneath sure circumstances

There’s loads of hypothesis as to what’s inflicting the problem and the way. Apparently, incidences of iCloud for Home windows working on each Home windows 10 and 11 are affected, however solely sure units could also be inflicting the issue, equivalent to these with HDR and HEVC choices turned on, pointing in the direction of a rendering difficulty. 

The complaints primarily stem from customers of the most recent iPhone 13 Professional and 14 Professional. One of many more strange incidents recounted by the unique poster on the MacRumors discussion board was the obvious insertion of different consumer’s images into frames of their very own video. Solely after they downloaded the video onto their PC from the iCloud app did the glitch happen.

The consumer claims they had been in a position to reproduce this difficulty on three totally different machines, one utilizing Home windows 10 Professional and the opposite two utilizing Home windows 11 Professional. The video in query was filmed on an iPhone Professional 14 Max with HDR and HEVC enabled, however they reported no points with movies from an iPhone 13 Professional Max. Nonetheless, different customers did have the identical bug with this mannequin. 

The difficulty has but to be formally confirmed, though many customers have reported the issue to Apple already.

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