CyberGhost has introduced the discontinuation of its password supervisor, which it claims is all the way down to an absence of take-up, and is already getting ready an exit plan for its clients.

The service was initially launched in April 2021 as a part of a partnership with cloud-based password supervisor PassCamp, however has reached the top of its life simply 20 months later.

CyberGhost primarily focuses its consideration on its inexpensive VPN service. The password supervisor was thought-about an add-on, reasonably than a standalone device, forming a part of a bundle designed to guard Web customers’ security and safety.

CyberGhost password supervisor

This isn’t unusual apply within the trade, with different rivals like NordVPN and PureVPN additionally providing extra companies as add-ons to their VPN subscriptions.

In an electronic mail to TechRadar Professional, a CyberGhost spokesperson defined:

“…whereas our method to defending your credentials was constructed on a stable expertise basis, the product did not achieve the traction we anticipated. So we have made the troublesome resolution to sundown our Password Supervisor.”

For present customers, the corporate has offered a transparent exit plan. The service has closed down as of December 12, 2022, and CyberGhost is busy cancelling consumer subscriptions and making use of refunds for any remaining time of their plans. It goes with out saying that customers will now not be capable of renew memberships, and new signups are closed.

We reached out to the corporate which was in a position to affirm that entry to the password supervisor will stay in place till January 31, 2023, giving customers a interval of round six weeks to vacate their accounts and discover a appropriate different.

Steps to information you thru the method of exporting knowledge could be discovered on the corporate’s internet web page (opens in new tab).

CyberGhost isn’t the primary firm to need to take away its password supervisor; VPN firm Tunnelbear suffered comparable stress when it needed to take away its password supervisor some time again.

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